Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of James Cleveland

James Cleveland

August 15, 2024

1  out of  5
rating by James Cleveland
"This is one of the worst State Farm offices. I've ever had to deal with every time I speak to them. They never have notes that I've ever talked to them. And I speak to the same office manager almost every single time. But it's so funny that she can't never remember my conversation with her. This place used to be really good and used to have some real quality. People working there and now they have such a high turnover rate. Every time I talk to somebody seems like everybody in the front office is new except for just a couple of people. Of course, it only takes one bad Apple to run the whole basket. And every time they have screwed my insurance app with the payment or something. And i'm the one that's always getting screwed over for it"
We responded:
"Thank you for your comments. I'm very sorry to hear about your experience. This is definitely not the standard of service we are known for. Let's talk soon."
Profile photo of Travis Allen

Travis Allen

February 11, 2024

5  out of  5
rating by Travis Allen
"They have great service and nice people"
We responded:
"Thanks so much for your kind words! We will strive to continue to meet these expectations, I promise."
Profile photo of Everett Park

Everett Park

June 5, 2023

5  out of  5
rating by Everett Park
"We love this agency and the folks that work there! Would definitely recommend Teresa and the staff because they care about their customers and the companies who they work with"
We responded:
"We enjoy working with you also! Thank you for your vote of confidence. Teresa"
Profile photo of Mary Barineau

Mary Barineau

April 14, 2023

5  out of  5
rating by Mary Barineau
"Very helpful."
We responded:
"Mrs. Mary, thank you. It was a pleasure talking with you. I will strive for your "votes of confidence" forever. Teresa"
Profile photo of Douglas Eskins

Douglas Eskins

December 29, 2022

5  out of  5
rating by Douglas Eskins
"Excellent customer service!!!!"
We responded:
"Thanks, Doug, for leaving such a stellar review! We will always try to live up to your expectations. Thank you for being our long-term customer. Teresa"
Profile photo of Michael Bishop

Michael Bishop

June 3, 2022

5  out of  5
rating by Michael Bishop
"Great and friendly employees"
We responded:
"Wow, Michael -- thanks for your vote of confidence! We appreciate you choosing this office. Best regards. Teresa"
Profile photo of Rusty Sharp

Rusty Sharp

January 3, 2022

5  out of  5
rating by Rusty Sharp
"Great service, great people. Couldn't ask for a better local insurance office."
We responded:
"Thank you for your vote of confidence, Rusty. We'll always strive to keep your trust."
Profile photo of Ariana Floyd

Ariana Floyd

September 4, 2021

5  out of  5
rating by Ariana Floyd
"They're always very helpful and nice."
We responded:
"Thank you, Ariana. I'll pass your kind words on to my Team to brighten their day! Thank you all from me, also, Lisa, Cynthia, Julie, Lee, Christy and Brooke."
Profile photo of Carrie Zeiger

Carrie Zeiger

May 21, 2021

5  out of  5
rating by Carrie Zeiger
"Teresa Grubbs spends as much time as necessary to understand your insurance needs. Responsive."
We responded:
"How did I miss your review, Carrie? Thank you, thank you, for your positive comment on what I see as the best part of my day -- meeting with customers and assisting them to make the best choices for their families."
Profile photo of Hannah G

Hannah G

March 16, 2020

5  out of  5
rating by Hannah G
"Teresa Grubbs and her workers are excellent and professional. I’ve dealt with them for the last 28 years with my insurance and I’ve never had a problem. They are always prompt to respond and always communicate clearly. Always friendly and professional. Highly recommend!"
We responded:
"Thank you, Rae. It's especially encouraging when a long-term customer recommends us. Your comments (and your business) are appreciated! Teresa"
Profile photo of sabrina hayes

sabrina hayes

November 10, 2019

5  out of  5
rating by sabrina hayes
"Wonderful people to work with, professional and honest."
We responded:
"We always attempt to live up to those comments . . . thank you, Sabrina! Teresa"
Profile photo of Chris Kendrick

Chris Kendrick

October 16, 2019

5  out of  5
rating by Chris Kendrick
"Have had State Farm insurance at Teresa Grubbs for 10 years and couldn't be happier. Sheri is very efficient and a pleasure to talk to."
We responded:
"Thanks, Chris. I'm very fond of your doggie "mascot" but prefer my Berry Vikings! Teresa"
Profile photo of Daniel E Huffer

Daniel E Huffer

August 18, 2019

5  out of  5
rating by Daniel E Huffer
"Good service and took care of my needs."
We responded:
"That's what we're here for . . . thanks for your comments! Teresa"
Profile photo of Master Jedi Christopher S Hope

Master Jedi Christopher S Hope

November 18, 2018

5  out of  5
rating by Master Jedi Christopher S Hope
"Like a good neighbor, these folks will take care of you like family"
We responded:
"Thanks Shaun! Teresa"
Profile photo of Jess

Jess

July 17, 2018

5  out of  5
rating by Jess
"LOVE these ladies!!! Especially Lisa and Teresa! Would recommend to everyone!! Great company and workers ."
We responded:
"Sorry for the delay in responding to your kind words. We appreciate them! Teresa"